Resume

Work History

July 2019 – Current

Implementation Manager

GAN Integrity

GAN Integrity is your one-stop-shop for compliance technology. With six robust modules, GAN can power your entire program with ease and bring data together into a single, fully integrated cloud-based platform.

Since 2004, GAN has been helping companies around the world manage corporate risk and misconduct. Today, many of the world’s leading brands trust GAN’s innovative software to help them better manage compliance. GAN’s compliance management software offers applications including training, policy management, third-party due diligence, whistleblower hotline, case management, risk management, and reporting into a single, easy to use platform.

January 2018 – June 2019

Customer Success Specialist

Labster

Labster is a fast-moving, award-winning company that focuses on revolutionizing the way science is taught to students all over the world. Our platform offers a Virtual Laboratory provided as a supportive curriculum based e-tool where students can work with real-life challenges in an online environment that simulates reality.

The labs are based on mathematical algorithms supporting open-ended investigations and are combined with gamification elements such as an immersive 3D universe, story-telling and a scoring system which stimulates students’ natural curiosity and highlights the connection between science and real-world issues.

Mar 2017 – Aug 2017

Inside Sales Representative

Favro

Favro is an online collaboration tool that adapts to how you work, making it easy to plan just about anything with anyone. Used by companies in marketing, development, gaming, law, recruitment and more – Favro is perfect for the whole team and is designed to keep everyone, regardless of their role, on the same page.

Nov 2015 – Oct 2016

Customer Service Team Lead

Betsson Group

Betsson offers online gaming products in a number of markets, both through their own gaming sites such as betsson.com, betsafe.com, nordicbet.com as well as several partner brands.

Nov 2012 – Oct 2015

Customer Service Specialist

Betsson Group

Betsson offers online gaming products in a number of markets, both through their own gaming sites such as betsson.com, betsafe.com, nordicbet.com as well as several partner brands.

Oct 2012 – Sep 2009

Marketing Assistant

Gantek

Gantek is one of the oldest and most reputable systems integrators within the Turkish information & communication technologies industry and a global company with operations in more than 10 countries.

Education

2014 – 2017

Master’s studies in Consumer and Business Marketing

Stockholm University

Courses taken:

– Marketing Theory
– Advanced Consumer Behavior
– Strategic Market Management
– Service Marketing
– Communication and Brands
– Consumer Culture Theory
– Qualitative Research
– Branding: Strategic and Cultural Perspectives
– Ideation – Creating a business idea (Elective course at SSES)
– Business Model Innovation (Elective course at SSES)

2016 – 2017

Elective courses in Business Administration

Stockholm School of Entrepreneurship

The Stockholm School of Entrepreneurship unites the region’s top academic institutions in medicine, technology, economics, design and humanities.

Elective courses were taken as part of my studies at Stockholm Business School:

– Ideation – Creating a business idea (Sep – Oct 2016)
– Business Model Innovation (Nov – Dec 2016)
– Execution – Running Your Own Company (Jan – Feb 2017)
– Social Entrepreneurship (Mar – Apr 2017)

2010 – 2013

Master’s studies in International and European Relations

Linköping University

(Awarded a scholarship within the Swedish-Turkish Programme)

Since 2002, around 15 Turkish students annually are awarded Swedish Institute (SI) scholarships for master’s degree studies in Sweden within the Swedish-Turkish scholarship program.

Swedish-Turkish Programme aims at citizens of Turkey pursuing master’s level or advanced level studies in Sweden in the field of social sciences and law, such as International and European Relations, European Affairs, European Law, or Human Rights Law.

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Skills

Customer success

CRM, CMS, CX, SaaS tools

Agile project management

Zendesk

Intercom

WordPress

G Suite

Jira

Confluence

Salesforce

Mac OS

Windows OS